1. Introduction

Welcome to Georgie Porgie Prints (“we,” “us,” or “our”). By using our website and purchasing our personalised products, you agree to these Terms and Conditions. Please read them carefully.

2. Orders and Personalisation

When placing an order, you must provide accurate information, including text, images, or other details for personalisation.

We reserve the right to refuse any personalization that includes offensive, illegal, or inappropriate content.

Due to the customised nature of our products, all sales are final, and returns are only accepted if there is a fault with the product.

3. Payment and Pricing

All prices are listed in GBP and include any applicable taxes unless stated otherwise.

Payment must be made in full at the time of order placement.

We reserve the right to update prices at any time, but changes will not affect orders already placed.

4. Shipping and Delivery

Estimated delivery times are provided but may vary due to unforeseen delays.

We are not responsible for delays caused by shipping providers or customs processing.

If a package is lost or damaged in transit, please contact us at [email protected], and we will assist in resolving the issue.

5. Returns and Refunds

Since our products are personalised, we do not accept returns unless the product is defective.

If you receive a faulty or incorrect item, contact us within 7 days with proof of the issue.

Refunds or replacements will be issued at our discretion.

6. Intellectual Property

By submitting content for personalisation, you confirm that you have the right to use it and that it does not infringe on any copyright or trademark.

We may use images of your personalised product for marketing unless you request otherwise.

7. Privacy and GDPR Compliance

We collect and process your personal data in accordance with the General Data Protection Regulation (GDPR).

The data we collect includes your name, contact details, order details, and payment information.

We use your data only to process orders, provide customer support, and improve our services.

We do not sell or share your data with third parties, except for service providers necessary to fulfil your order (e.g., payment processors, delivery services).

You have the right to access, correct, or delete your personal data. To do so, contact us at [email protected].

If you have concerns about our data handling, you may also file a complaint with your local data protection authority.

8. Limitation of Liability

We are not liable for indirect damages, such as lost profits or data, resulting from the use of our website or products.

Our total liability for any claim is limited to the amount paid for the product in question.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our website means acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

[email protected]

These Terms were last updated on 03/03/2025.